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Computer Requirements - This seminar will use a multi-way
interactive multimedia broadcast over the Internet
using
Elluminate Live! and your Java enabled
browser. This application supports Mac's, PC's and Unix. Click
here for a
5 minute
overview about how to use this
new easy-to-learn software.
This application uses "Voice-over-IP (internet voice). You will need a soundcard, speakers or headset, and
optionally a microphone installed
in your computer, to
hear and speak with the presenter and audience during the seminar. You must have
a soundcard to receive audio. If you do not have a
microphone, you will still be able to send questions to the presenter via
text chat. Click
here for
suggestions on
audio equipment and
costs. For help troubleshooting microphones and speakers, click
here:
http://www.yackpack.com/microphones.html.
If you will be in a room with multiple people,
you just need to connect one Mac or PC with a mic, speakers and an LCD projector or large
monitor. Pass around the mic to others to talk as desired.
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Important! |
It is strongly suggested that you get
ready
a few days ahead of time to see if your computer hardware,
network and firewall policies allows the software download and operation.
Firewall and administrative access privileges are the two main reasons new
users have problems. |
Getting Ready - The steps
below should
be done a few days ahead of time to ensure proper configuration. These
steps may take from 5-20 minutes, depending on your Internet connection
and computer speed.
- To view an Elluminate Live! recording or use Elluminate Live! for the
first time, you must first
download and install JAVA Webstart software. Please
click here and follow the instructions.
You can close that window after the JAVA Webstart software is loaded (you may
also delete the JAVA Webstart icon placed by default on your desktop, as desired).
- Once you have the Java software setup (step 1), you should do a
system
audio receive check
in a
test classroom
or use the audio wizard in a test classroom. This will load
and start Elluminate Live!. Use any
temporary sign-in name when it asks (this is only an unshared temporary classroom).
During this test session, use the FILE menu in Elluminate Live! to set your connection speed (this only
has to be done once). After this check you may close these windows and the
Elluminate Live! application window.
- After you have installed the Elluminate Live! software (steps 1 and 2), consider attending the
vendor's brief
live Elluminate Live! demo, Mon-Fri,
between
9AM and 7 PM EDT (GMT-5, sign-in required). By attending one of
these demos, you can become familiar
with the collaboration software, as well as verifying proper
settings. You can also sign up for one of many free
live demonstrations or events offered
by the software vendor. Their Webinars cover a variety of topics relating to
training, development, and e-learning and offer an excellent way to
understand the benefits and features of Elluminate Live!
- Our installation of Elluminate live now supports a
Spanish version. Access to the translated interface is controlled by the
region setting on the user's computer. For example, to view the Spanish
interface on Windows XP, you will need to change your language options to
Spanish using the following steps (other operating systems will have similar
settings):
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Go to the Windows Control Panel,
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Once there select "Regional and Language
Options",
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Select "Spanish,"
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Then launch into the Elluminate Live!
session. If your session has language translation enabled, menus and
dialog boxes will be in Spanish.
Registration - There may or may not be formal registration, please
check each specific seminar description for further information. Usually we just
ask for an RSVP so we know who is planning on attending.
Joining - That's it. Just remember to revisit
the
seminar page the day of the seminar or check
the email invitation and click
the "join" button shortly before the time the
seminar is scheduled to begin. Webinar space is limited and available on a
first-come basis.
The vClass icon link to join a Webinar only functions ~30 minutes before the
seminar start time. At that time, clicking the Elluminate Live! link by that
lecture will open a sign-in page. The user name entered there is preferably your
first and last name, used to identify each Elluminate Live! participant.
The first time you log in to an Elluminate Live! Webinar, you may be prompted
to download Java Web Start (or OpenJNLP for Mac users). You only need to do this
the first time you use Elluminate Live!.
Invalid
Argument Error - When
joining an Elluminate Live! session for the first time, it may happen that the
user receives a message stating “Unable to launch the specified application” and
further details show “Invalid Argument error”. This error occurs when you first
connect to an Elluminate Live! session and your temporary Internet cache is
full, thus preventing the resource files from being loaded to your computer.
Details about how to clear the cache are available at
http://www.elluminate.com/support/faqs/index.jsp#1
Playback - Elluminate Live! seminars may be recorded for
future playback. If you installed Elluminate Live!, no additional software software is
needed to play recordings. Recorded seminars are accessed on the
Past Seminar page.
Please note: Usually the above procedures are straightforward
and will work for most people.
However, if you are behind a
firewall or do not have software install
(administrator) privileges for your PC, you may need to work with your IT folks, perhaps requiring a few days notice ahead of time.
Once installed, technical support should not be needed. If IT support wishes to
validate these links they may call our Center at 412/648-2600.
Help and Documentation
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Technical support |
Elluminate's Elluminate Live!
Support Page. Please use these contacts (not CIRCL) if you are having
software installation or technical problems.
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Troubleshooting |
Elluminate Live!™ trouble
shooting FAQ's page; includes the handy
troubleshooting wizard. |
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Elluminate Technical Bulletins |
See the September 30th
issue to address some issues related to Elluminate Live! Sessions and
Windows XP Service Pack 2.
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Elluminate!™ Firewall Guide |
For users behind
firewalls, this guide may be helpful |
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Participant Quick
Reference |
Quick reference guide for
the Elluminate Live! participants.
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Participant Guide |
Detailed (34 pages)
participant
guide for using the Elluminate Live! virtual classroom.
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Moderator Quick
Reference |
Quick reference guide for
Elluminate Live! moderators.
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Moderator Guide |
Detailed (257 pages)
moderator guide for using the Elluminate Live! virtual classroom.
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Windows PC FAQ |
Answers questions about
Elluminate Live! topics specific
to Microsoft Windows computers including audio. |
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Macintosh FAQ |
Answers questions about
Elluminate Live! topics ranging
from Open-JNLP to setting up your Mac to use Elluminate Live!™ |
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Elluminate Live Data Sheet |
2 page overview of the
Elluminate Live! virtual classroom software.
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Elluminate Live! Orientation |
This 5 minute online walkthrough shows how the
the Elluminate Live! virtual classroom works and gives help on setting up speakers and
microphones on a PC. |
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ELearning Resource Guide |
A web page with various links to
helpful ELearning resources on the Web and tips for conducting Emeetings. |
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Elluminate Live! Moderator & Speaker Documentation & Training |
Elluminate
Live!™ Documentation for Moderators and Session Leaders along with
recorded training sessions.
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Using the Elluminate Live! Manager |
A recorded Elluminate
Live! session teaching system managers how to use the
administration system to set up meetings, recordings and manage
users.
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| Hosting other
Seminars |
Interested in working
with CIRCL to build a library of co-hosted Webinars? Please send a note to
the
CIRCL Elluminate Live! administrator. |
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Configuration room |
If you have the required
software, you can join a configuration room 24/7 to ensure that you are
able to connect to an Elluminate Live!™ session and to configure your
audio. Click on the link (left) and enter your first name on the sign in
page. Once you are in the session, follow the instructions on the
whiteboard. |
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Demo Room Participant |
A
CIRCL
demo room is also available to let a small group of users meet
to get oriented
to the interface. |
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Demo Room Moderator |
CIRCL has a demonstration virtual classroom (available
24/7) to let users meet and try out the software. To practice being a moderator with added privileges
to control meetings and import
and delete content, one may join the
Demo Room as a Moderator.
When prompted enter "Moderator" as the Login Name and "guest"
as the Password. |
For additional technical information and troubleshooting, choose from the following
topics (requires
Adobe Acrobat pdf reader):
MENU:
Preparations
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